Help and support

Most questions are answered in under a minute by one of three places: the how-to guide for the tool you are using, the FAQ, or a direct message to us. In that order, usually.

How to use each tool

Every tool has a full walkthrough covering its inputs, results, and shortcuts:

Quick answers to the usual suspects

  • Can any of these tools check if a name is available? No, and nothing can. WhatsApp has no public availability lookup. The tools validate format; the FAQ explains why in detail.
  • The app rejected a name the checker approved. Format was valid; the name is taken, reserved, or the feature has not fully reached your account. See every rejection decoded.
  • My QR code does not scan. Nine times out of ten it is print size or contrast. Run through the five reasons printed codes fail.
  • I do not see usernames in my WhatsApp yet. The rollout is gradual and cannot be forced. The preparation checklist covers what to do meanwhile.

Reach a human

If the tools misbehave, the content is wrong, or your question is not covered, email [email protected] or use the contact page. We usually reply within two to three working days. Include the page and what you expected to happen; screenshots help.

One honest boundary: we cannot help with WhatsApp account problems, bans, or recovery. Only WhatsApp's own support can act on accounts.