18 pre-filled WhatsApp message templates

The pre-filled message is the highest-leverage twenty words in a click-to-chat link: it removes the sender’s hesitation and hands you context. Steal these, adjust the nouns, and build them into your links with the generator, which handles the URL encoding.

Orders and shopping

  1. Hi, I would like to order. Table: (the table-tent classic; see the cafe pattern)
  2. Hi, I would like to order for pickup. My order:
  3. Hi, is this item still available? (marketplace listings)
  4. Hi, I saw the catalog. I have a question about:

Bookings

  1. Hi, I would like to book. Preferred date and time:
  2. Hi, do you have availability this week for:
  3. Hi, I would like to reschedule my appointment on:

Support

  1. Hi, I need help with my order. Order number:
  2. Hi, my delivery has not arrived yet. Name and order number:
  3. Hi, I would like to return an item. Reason:

Sales and inquiries

  1. Hi, I am interested in a quote. The project is:
  2. Hi, I found you through your website. I am looking for:
  3. Hi, following up on our email. (the signature link)
  4. Hi, I saw your ad. Does the price include:

Creators and communities

  1. Hi, add me to the updates list.
  2. Hi, I am interested in a commission. Details:
  3. Hi, I want the early access link.
  4. Hi, I was at your event today. Question:

The three rules hiding in all of these

Name the source or intent in the first clause, so every chat arrives labeled. End with a prompt and a colon when you need a detail; people complete unfinished sentences. Stay under about 25 words, because the sender should feel they are sending their message, not delivering your paragraph. Anything longer belongs in your reply, not their opener.